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Often organizations are so focused on usability testing that they forget to do accessiblity testing. The consequences of this can be devestating, possibly shutting down access to upward of 25% or more of your user base.

Terms of Service

508Surveys is a great way to create online accessible surveys. Below are our terms of service.

By using our service, you agree to adhere to all the terms listed below.

1) Usage

a) You may use the system to create, edit and manage surveys as well as to direct users to our system to complete the surveys you created.

b) You may create as many surveys as allowed by the account type you choose upon registration.

c) You may create unlimited number of questions for each survey.

d) You may collect a unlimited number of responses for each survey so long as the rate at which responses are sent to our servers do not cause damage, delay or other negative impact to other users of the system. If this occurs, we will notify you via email of the problem and where possible, work with you to resolve the situation.

e) You may promote, advertise or otherwise make aware to any person or entity, the existance of your survey through any marketing means you feel necessary. Including, but not limited to: email campaigns, web site links, physical mailings, magazine advertisements, radio advertisments and television advertisements.

f) You may NOT use our system to gather information that may be in violation of local, state, federal or other laws governing your location.

g) You may only access information relating to your account. Any attempt to access information for another account, to access the server, database, or other aspect of this system for which you do not have authorization is prohibited. Violation of this can result in immediate cancellation of your account without refund, and at our discretion, immediate deletion of any and all data related to your account.

2) Data Storage

a) We will run and maintain daily backups on a monthly rotation cycle of the system data for a period of 1 month. It is your responsibility to periodically download data relating to your surveys in a timely manner. We accept no responsibility for lost data resulting from inappropriate usage of the site, unauthorized access, acts of God, network and / or power outages or other circumstances reasonably beyond our control.

b) In the event of a system data storage failure or loss of information, you agree that your only remedy is a full refund of the current month's subscription fee as applicable to your current account standing.

c) We will have in place, reasonable safeguards to restrict access to your account to only authorized agents of PB Educational Services Inc, it's contractors and assignees as necessary to perform system maintenance, upgrades and security protocols.

d) Information in your surveys will not be shared with any third party source without your expressed writted permission.

3) Payments

a) You must provide payment information to complete your registration.

b) A single payment for the amount due will be deducted immediately from your credit card.

c) Payments will then be charged every 30 days until such time as you notify us in writing that you wish to cancel your account.

d) To cancel your account, you must notify us at least 10 business days prior to your next scheduled payment. You must send such requests to "".

e) We do not offer pro-rated or partial refunds for un-used portions of a given month.

f) In the event that a payment is rejected, you will be notified by email. If the payment is not received within 5 business days, your account will be suspended. To re-activate your account, we may charge a one-time $25 re-activation fee. Accounts not reactivated within 20 business days of the first email notice we send will be deleted.